Terms of use

Property site: the site zen-tunes.com is the property of the company Unisson Management in its entirety, and all rights pertaining thereto. any reproduction, full or partial, is prohibited unless express consent of Unisson management. 

1. Acceptance of terms of use 

The customer acknowledges having read prior to ordering, terms and conditions stated on this screen and expressly declares to accept them without reservation. these general conditions of sale govern the contractual relationship between unison management and client. they prevail over all other conditions contained in any other document, unless previously agreed in writing by Unisson management. 
these general conditions of sale may be changed at any time by unison management, without notice. the conditions applicable are those in effect on the site at the time of checkout. 

2. Ordering 

the automatic registration systems are considered as proof of the nature and content of the order. Unisson management confirms its acceptance of the purchase order to the email address it has provided. the sale will be concluded from the validation by unison management payment for the order ie from the date of validation of payment for online orders paid by credit card or the date of receipt of payment by transfer or by check. Unisson management reserves in any event the right to refuse or cancel any order from a customer with whom there is a dispute concerning payment of a previous order. 

3. Price and payment 

All prices are quoted in euros and all taxes. 
The price on the product does not include shipping. 
The price stated in the order confirmation is the definitive price, all taxes and vat for france and the eec countries. This price includes the price of the products, the costs of handling, packaging and storage of goods, freight, insurance and delivery service. 
The price is payable in cash on the day of order confirmation. 
The payment is made: 

Card bearing the initials cb, online. sogenactif lets you set a server via bank société générale in a secure environment. no. your credit card is routed to the servers of the bank, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important that your are no known only our bank (société générale). 
the order will be automatically canceled and the customer notified by email in the event that the payment centers bank concerned has refused to give their agreement. unison management has established a procedure to verify and request information to the client, to ensure that the user of the card is its owner. the implementation of this procedure, which can not be regarded as a safeguard against any fraudulent use of credit card and incur the responsibility of unison management differs validation of payment until completion of the verification process. it may lead to the cancellation of the order. 
By check: checks should be made payable to Unisson management and sent to the following address: 
Unisson management 
17 rue sainte thérèse 
Bp 86 
84400 Apt en Provence 
Payments can not be regarded as a deposit. Any delay in payment shall ipso jure liability to interest on late payments corresponding one and a half times the rate of interest. 

4. Retention of title 

Express agreement and in accordance with the provisions of the act of 12 may 1980, the product shall remain the property of unison management until full payment of their price by the customer. in case of breach of contract by the client, whatever the cause, unisson management will be entitled to demand the immediate return of the goods at the expense and risk of the customer. 

5. Availability and shipment of products 

All times advertised on the site are in unison management business days (excluding saturday, sunday and holidays). Each product description states: 

Either the stock of the product concerned: the indication "in stock" is the stock in unison management at the time of order. 
Is a period of availability: the availability of time is the time of supply in stock at unison management. this period is provided by the supplier and / or the manufacturer of the product and varies depending on the type of product. 
Either the words "pre-orders": the product is a new product announced by the supplier and / or the manufacturer, no known date of availability. 
Either the word "failure": the product is temporarily unavailable from our suppliers. 
Orders are processed, prepared and shipped, ie delivered to our carrier within 24/48 hours from: 

Receipt of the product by unison management, regarding the product availability, 
the validation of the payment by the client when it is done by credit card or online receipt of regulations made by bank transfer or check, for products in stock at the time of validation or receipt, 
receipt of goods by unison management, when they actually become available from the supplier for products for pre-order. 
in general orders are processed after validation of payment when paid online by credit card or receipt by unison management regulation where the client has chosen a payment by bank transfer or by check. the indications "in stock" and the possible availability may vary between the date of the order and, where appropriate, the date of validation of credit card payment or the date of receipt of the transfer or check. the periods of availability are also subject to change at the initiative of the supplier and / or manufacturer. 
in such cases, the time available will be those in effect at the time of validation of the payment by credit card or upon receipt of the transfer or check. 
in case of unavailability of products from our suppliers: 

Unavailability définitive: Unisson management is committed to offer the customer the articles of replacement or to refund missing items immediately and no later than 30 days in accordance with article l121-20-3 of the code of consumption.
Temporary: Unisson management informs the customer of the date on which the product will be available again. the customer then has the option of maintaining the order with the new delay or cancel. in the latter case, Unisson management will reimburse the missing items immediately and no later than 30 days in accordance with article l121-20-3 of the consumer code. the shipments to the overseas territories will be subject to acceptance of the package in the cargo hold. 

6. Delivery 

Delivery of orders is performed by independent contractors of the company Unisson management on time reported by these providers. The periods reported by these providers are usually 48-72h for packages under 30kg and over 72 hours for parcels over 30kg. 

To report to unison management any difficulties related to delivery, the customer has a follow-up free online, accessible through the details of the order, and a phone number to reach the customer advisors +33(0)1 45 84 02 44. 

Unisson management undertakes to take steps to ensure that orders are delivered within 30 days of the validation of credit card payment online or receipt of payment by bank transfer or by chèque.le carrier meanwhile, contract with Unisson management, to deliver the order to the address of the purchaser provided by unison management. 
in addition, for deliveries outside of metropolitan france, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax and all other fees payable under the laws of country of receipt of order. all orders placed unison management is intended for the personal use of clients, customers or product recipients refrain from any partial or total sale of products. Unisson management can not be held responsible for the failure to pay taxes to the payment which the customer is required. 

in france, the delivery will be made by the post office parcel. in the ece countries, deliveries are made by la poste in europe followed colissimo or chronopost depends on the client. deliveries outside the eec are made by the international postal services or chronopost depends on the client. for reasons of availability, an order can be delivered in several times. 

whatever the place of delivery, it is made in the timeframe agreed with the customer by direct delivery to the consignee of the product announced in the event of absence, to another person empowered by the client. in the absence of any recipient, a calling card left at the delivery address. the costs of new presentations shall be borne by the customer. the customer is required to verify the condition of the goods at the reception. in case of damage, it must state clearly its reservations on the delivery, and reiterate to the carrier by registered letter with acknowledgment of receipt within three (3) days of delivery in accordance with the provisions of article l. 133-3 of the commercial code. it must also inform unison management letter with acknowledgment of receipt of any damage due to transport within eight (8) days of receipt. no claims will be accepted for non-compliance with these formalities. 

Unisson management will, in any event, relieved of its obligation to deliver if: 

if an event of force majeure as including war, riots, fire, strikes, accidents and the impossibility of being supplied, failure by the customer of any of its obligations (payment of price, accuracy of information supplied by the customer such as the delivery address ...) 

7. Warranty 

All papers benefit from the manufacturer, with a contractual guarantee of one year minimum. Some are guaranteed 2 years or more (see the description of each article). The extended warranties are only valid in france and corsica. 

Any return must be preceded by the prior agreement of Unisson management and allocation of a return number. returns must be sent to: 

Unisson management
17 rue sainte thérèse 
Bp 86 
84400 Apt en Provence

if prior to award of a return number or if sent to any address of Unisson management, the goods will be returned to the customer postage due. returned products must be accompanied by their original packaging. 

in any case, the client receives the legal guarantee against hidden defects (art.1626 and following of the civil code). on condition that the purchaser makes the proof of hidden defect, the seller must legally repair all the consequences (art.1641 and following of the civil code). 

are excluded from warranty: 

The uses and interviews do not comply with the instructions furnished with the product and the failure to use or maintenance. 
Deterioration caused by an error handling, connecting (it has been achieved with the original accessories or other materials substituted by the client), to abuse or abnormal physical alteration to an intentional or accidental to be used for professional or commercial. 
Spare parts and accessories replacement due to normal wear and tear or routine maintenance: bulbs, batteries, gaskets, etc ... 
The costs of transport and modification of the device in case of recall by the manufacturer for failing series. 
damage due to external events (lightning, water damage, etc. ...). 
Interventions on the unit by anyone not authorized by the customer service as well as malfunctions and damage resulting from such an intervention. 

8. Limitation of liability 

information contained on the site, photographs, product, price ... are indicative. Unisson management strives to ensure the accuracy of information presented on the site. errors likely to be introduced are accidental and are rectified as soon as possible. responsibility for Unisson management not be questioned for simple errors or omissions which could subsist despite all the precautions taken in the presentation of products. the same is true for any changes mandated by product manufacturers. 
in accordance with the laws in force, Unisson management is not responsible for any failure or improper performance of the contract which is attributable either to the consumer, the fact is insurmountable and unpredictable one third of the contract or force majeure . 

9. Retractation 

in accordance with articles l.121-20 et seq of the code of consumption, the customer has 7 days from the date of delivery to return the product in its original packaging for replacement or refund. the returns will be accepted if the product has not been deconditioning / used. The products sold in blister packs or with a warranty label must be returned in good condition. 
Any return must be preceded by the award of a number obtained retracting +33(0)4 32 52 09 09 and be returned to the following address: 

Unisson withdrawal management service 
17 rue sainte thérèse 
Bp 86 
84400 Apt en Provence

Otherwise, the package will be refused. reimbursement within 30 days following the date on which the customer has exercised his right to withdrawal (article l121-20-1 of the consumer code). 

10. Legal information 

The information relating to the customer are essential for processing and delivery orders, preparing invoices and guarantee contracts. when the information non checkout. in accordance with the law "informatique et libertés", the processing of personal information about customers has been declared to the commission nationale de l'informatique et des libertés (cnil). 
The client (article 34 of the act of 6 january 1978) a right of access, rectification and deletion of data concerning him, he can practice before. in addition, unison management agrees not to modify, amend or cancel any information on its customers to third parties. 

11. Commitment to data protection 

in accordance with the provisions of act no. 98-536 of 1 july 1998, transposing into the intellectual property code of directive 96/9/ec of 11 march 1996 on the legal protection of databases, is a producer Unisson management and owner of all or part of the databases at this site. by accessing this site, the customer acknowledges that the data comprised therein is legally protected and, in accordance with the provisions of the act of 1 july 1998 cited above, refrain from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or any qualitatively or quantitatively substantial part of the contents of the databases in which it accesses the site. 

12. Applicable law 

this contract is subject to the law french